[System Maintenance Announcement]
Notice of Temporary Suspension of Support Services (RMA)

Dear Valued Customer,

To enhance system stability and service quality, we will be performing data center equipment upgrades and system maintenance. During the maintenance period, certain support functions on our official website will be temporarily suspended. Details are as follows:

Maintenance Schedule
Nov 13, 2026 (Friday), 08:00–18:00
(UTC+8, Taiwan Time)
Scope of Impact

If you need to submit a repair request or make an inquiry, we recommend doing so after the maintenance is complete; if the maintenance is completed ahead of schedule, the system will resume service early.

We apologize for any inconvenience caused during the maintenance period.